Frequently Asked Questions
What age is laser tag for and what are the age limits for each attraction?
Our attractions are suitable for all ages and all abilities.
- Laser Tag – 4 years to 99 years, suits are about 3kg.
- VR Gaming – 8 years to 99 years, a degree of spatial coordination is required.
- Gellyball – 8 years to 99 years – It stings, but that’s part of the thrill!
- Air Gun Range – 13 years to 99 years, younger is OK with active adult supervision
- Sim Golf – 5 to 99 years, if they can hold the clubs they are good to go!
See our attractions for full details on age suitability.
Is laser tag safe and what safety rules are in place?
Safety is our top priority. All equipment uses harmless infrared technology for laser tag (no real lasers), low-impact gel orbs for gellyball (biodegradable, non-toxic, minimal sting), supervised air gun range setups that use Airsoft ammunition, and secure VR stations. We provide full safety briefings before every session, enforce no-contact rules, and have experienced staff supervising at all times. Protective gear (e.g., vests, eye protection where applicable) is fully supplied.
Will you show me how to use the firearm replicas?
Of course! Not everyone knows how to use an AK-47! Every air gun range session includes a safety tutorial and instruction on how to operate your weapons.
How long does laser tag last and do I need to book in advance?
For laser tag and gellyball, standard sessions last 10–15 minutes of active play (plus briefing time), with options for multiple games in packages. The air gun range lasts 20 minutes to an hour depending on the quantity of ammunition you choose. VR is operated on a time basis.
We strongly recommend booking in advance, especially for weekends, groups larger than 8, parties, or club nights, to secure your spot. Walk-ins are welcome when space is available.
What should I wear for laser tag or other attractions?
Wear comfortable clothing and enclosed (closed-toe) shoes – the gear (vests, phasers, etc.) goes over your clothes. No special outfits are needed, though dark or non-restrictive clothing works best for movement. Leave loose jewellery at home for safety.
Can we bring our own food or drinks?
No problem at all.
What about the club nights (Laser Sports, Air Gun Club, VR Gaming)?
Club nights run weekly:
- Laser Sports (laser tag league) on Wednesdays,
- Gun Club on Thursdays (R13 unless with parent), and
- VR Gaming on Fridays.
Membership ($205 per term) includes free play/ammo benefits, exclusive modes, discounts outside club times, and competitive opportunities. All welcome ages 8+ (with gun club restrictions). Sign up in-centre or online for details on current terms.
Learn more or join on our Laserplex Club page.
Are the attractions suitable for corporate events, team building, or birthday parties?
Yes – we specialise in group bookings, including corporate team-building, birthdays, and social outings. We can tailor sessions, provide private areas where possible, and offer packages with multiple attractions. Contact us to customise.
See our group activity options or contact us to customise.
How do I book or get in touch?
Use our online booking form for instant availability, or reach us by phone [insert number] or email [insert email]. We’re happy to answer any questions and help plan your visit.
Use our online booking system for instant availability, or contact us.
Are there any other rules I should know?
No running, no physical contact, no lying down and follow staff instructions at all times. Equipment is regularly checked and maintained. If you have health concerns (e.g., photosensitivity for VR or mobility issues), let us know in advance so we can accommodate.